State Farm® Insurance Agent Randel Arnold
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Ron R
January 31, 2024
"Brie was awesome, I miss Calvin but these guys are filling his shoes with excellence!"
Whitney Crow
December 11, 2023
"Dava goes above and beyond for customers. She was patient and kind in answering all my questions. She even took it upon herself to give me a call back to make sure I understood everything we had discussed in a previous conversation. Great customer service and a great team. Highly recommend!!!"
"Thank you Whitney. We appreciate your business. "
Stephanie Nunally
November 3, 2023
"Will be changing insurance. They lie about prices your insurance is and they will not change they bill when they told use the amount do then change it after we paid the money they told us to be owed and sent us a cancelation because of their mistake."
"I am sorry to hear about your negative experience with my office. I am glad that it has all been resolved through your conversation with Tasha. We value your business and hope we can continue to provide you with the best insurance available. - Randel"
Puddle whipper
August 18, 2023
"Always there when we need them ."
Jessica Farren
September 20, 2022
"PLEASE DO NOT GET ANY INSURANCE FROM THIS PLACE ESPECIALLY FROM MR. ARNOLD I JUST FIND IT VERY RUDE AND HOW POORLY THIS PLACE IS WITH CUSTOMER SERVICE, AGENTS HANG UP ON YOU, TALK VERY RUDELY TO THEIR CLIENTS! HOW IS THIS BUSINESS STILL GOING AT THIS LOCATION?"
"Thank you for your review. I am sorry to hear that you had a negative experience with our office. Feel free to call me anytime to discuss the situation with me personally- Randel"
cody whitton
August 3, 2021
"Really good people."
Demetrius Rogers
November 8, 2020
"Quick response on my quote for home insurance. Same day quote within three hours."
ramona ford
February 13, 2020
"Easy to work with, need to work on getting back to you in a timely manner."
Jonathan Morrison
December 6, 2019
"Good service"
Wes Pentecost
October 27, 2019
"I've had insurance policies with Allstate for the past 24 years. I had recently changed to State Farm and they have exceeded my expectations."
Penny Carter
October 12, 2019
"Always helpful and caring."
Linda Shimek
March 2, 2017
"If Dava has to handle your business good luck !!! Cause when you send over a fax request and it is not handled two months later and you ask why she will tell you the cleaning lady probably threw away your paperwork or it's buried under a stack of paperwork. LMBO who tells a customer this?? She informed me I should have called in, well if you know anything about insurance they will not make changes over the phone they want it in writing SMH...... Thank goodness my days are over with dealing with her. Now the fun part of trying to get my refund for two months that they continued to bill me for.. Worst customer service ever !!!!"